When you purchase or install our software or apps or any other of our products either directly from our group of websites or any third party website such as app stores, then in so doing so you agree to allow us to send you emails which are needed to facilitate use of our service for example to send you verification email or notifications. You will be given the option in app or in email to opt in to receive marketing emails from us. When we do add your email address to our mailing list(s), emails you will recieve will only come from us. You may receive additional emails from the developer of the specific app/software related to the app or technical support/updates.
We will never sell, disclose or pass on your email address to any other third party.
We provide a method of opting out from our mailings in every email, this may be in the form of an unsubscribe link, or asking you to reply with “unsubscribe” or “stop”. When you do opt out we will remove your email and add it to our opted out list. This will take effect usually within 24 hours however we ask that you allow atleast 7 days for it to be fully removed due to emails in the process of being sent, emails that may not have reached you yet, or automated system emails being sent to you from our server.
Personal Data and Location:
When you create a profile on BeatDrops on any device we require some personal information to make sure you are a genuine person and to prevent abuse of the service. Your email address is required to send you the verification link so you can activate your profile. This also helps to minimise fake account and spam account creation. All the information you provide is stored securely on our server to the best of our means. This includes your country, email address, username and name. Your actual password is never stored on our server only you will have the actual password. If you forget your password you will have to ask for a password reset. You can ask us to show you what information we hold about your account via email and you can ask for your account to be deleted fully at any time. Your username will be available to see by all other users when you submit or share content, please make sure your username is not offensive in anyway. The location stored and shown in the app is only your country. We do not ask for, store or publically display post code or street name. If you submit any further personal information in the song info or song url section it is at your sole discretion and this also will be visible by all app users.
When you create your account and every time you log in we will store your IP address on our server this will only be used by us to determine any account abuse and to prevent misuse of your account.
If appropriate you can delete your account which you can do at any time without notifying us; in this case all your personal data will be deleted from our servers and database.
In App Purchases:
On Android all in app purchases from BeatDrops Store are processed by Google Wallet.
On iOS all payments are processed by Apple IAP.
On Windows UWP and Desktop purchases are processed via Windows and Paypal online payments respectively.
Subject Access Requests:
We are committed to complying with the applicable data privacy and security requirements in the countries in which we operate. GDPR allows you to make a request to DBS for copies of all personal information held about you. This is known as a Subject Access Request. We aim to provide you with a copy of the information we hold about you within one calendar month of receiving a valid request. To begin this request, please use our contact details below.
Right to be forgotten:
If you no longer want us to make active use of your information, you may send an e-mail to email address below. Place ‘Delete My Account’ in the subject line and include your first name, last name, e-mail address and your username (if applicable) in the body of the e-mail (for example, your Facebook user ID). We will respond to your request within thirty days. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Service, we may not be able to delete it. You are advised to contact us if this is the case.
When you share a project you have made with BeatDrops the name of the project, your username, country (if available), your song info, song url and any imported samples will be publically visible to other users. We also store your project, its data and imported samples on our server. You can make a request by email to remove any submitted beats by emailing [email protected] with the words “BeatDrops Remove Beat” in the subject line. When submitting any projects via our app you agree to our terms and conditions. Please read our terms of service before uploading content.
Desktop and Mobile Ads:
When we display ads on your mobile, tablet, or PC the server records your IP address and location. This information is kept securely for purposes of analytics. We provide our advertisers with a service that requires unique page views and click and this information is used to provide that. No other information is kept. The location is not personal and will be in the form of “City, Country”. This information although not confidential (it is available freely to anyone) will be kept confidential by us and not passed on to any third party. We reserve the right to use this data ourselves for the purpose of improving our service and business. Some mobile app ad network providers may upload data from your phone to deliver more personalized ads and improve user experience such as device identifiers, location data or other demographic or interest data. This information will be transferred in secure encrypted form.
When using any of our mobile apps the app will have to identify what device type you are using, the OS version/name, advertising IDs, sensors available, cameras available and what other features the device has available. We have to do this to enable or disable certain device specific feaures. We may also make a record of this information on our server if it is required for statistical purposes (for example we want to see how many users are on Windows Phone) or for the functionality of the app.
To make our pages and sites work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. A cookie is a small text file that a website or service saves on your computer or mobile device when you visit them. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you dont have to keep re-entering them whenever you come back to the site or browse from one page to another.
Compliance with Laws:
We will not be held responsible for any loss, damage or harm caused to any end user, their equipment or software as a result of using any of our software of products. All products will work as described, in the event that they do not and you have contacted our support email (below), we will help to refund or reimburse you. When you purchase apps on Play store you are eligible for money back guarantee in the event that the app does not work on your phone. We are not responsible in any way or associated with ads shown by any third party on our software or website.